User’s Guide

hp iPAQ Pocket PC h4000 Series

Document Part Number: 343434-001

August 2003

Note: Not all models described are available in all regions. Model shown in illustrations is iPAQ Pocket PC h4100 Series

• 2003 Hewlett-Packard Company
  
• 2003 Hewlett-Packard Development Company, L.P.
  

HP, Hewlett Packard, and the Hewlett-Packard logo are trademarks of Hewlett-Packard Company in the U.S. and other countries.

iPAQ is a trademark of Hewlett-Packard Development Company, L.P. in the U.S. and other countries.

Microsoft, Windows, the Windows logo, Outlook, and ActiveSync are trademarks of Microsoft Corporation in the U.S. and other countries.

hp iPAQ Pocket PC is Powered by Microsoft® Windows®.

SD Logo is a trademark of Secure Digital.

BluetoothTM is a trademark owned by the Bluetooth SIG, Inc. All other product names mentioned herein may be trademarks of their respective companies.

Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. The information in this document is provided “as is” without warranty of any kind, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.

This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

User’s Guide hp iPAQ Pocket PC h4000 Series First Edition (August 2003) Document Part Number: 343434-001

Contents

1 Getting to Know Your iPAQ Pocket PC

iii

Contents

3 Managing the Battery

User’s Guide

iv

User’s Guide

v

Contents

8 Using Bluetooth

User’s Guide

vi

Wireless LAN 10–10

User’s Guide

vii

User’s Guide

viii

1

Getting to Know Your iPAQ

Pocket PC

Congratulations on purchasing an HP iPAQ Pocket PC h4000 Series. Use this guide to find out about setting up your Pocket PC and to learn about how it works.

The software programs described below are preinstalled on your iPAQ Pocket PC. These preinstalled programs are not deleted if your Pocket PC loses power.

You can find detailed information for using these programs in the Help files on your iPAQ Pocket PC. To access these Help files, from the Start menu, tap Help and select a program.

In addition, Microsoft Pocket PC Basics provides instructions on operating the Pocket PC. To locate Pocket PC Basics, go to the

Today screen and tap Start > Help > Pocket PC Basics.

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Note: Press and hold the iTask button ( ) on the front of your iPAQ Pocket PC to switch between the current application and the last application you were running.

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Battery Saving Tip: You can program an Application Button to turn off the screen when an MP3 is playing, saving battery power used to run the screen. Tap Start > Windows Media >

Tools > Settings > Buttons. From the Select Function drop down list, tap Screen Toggle. Press one of the programmable buttons on the front of your iPAQ Pocket PC, then tap OK.

Using the Stylus

Your iPAQ Pocket PC comes with a stylus that you should use to tap or write on your screen.

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Getting to Know Your iPAQ Pocket PC

You can perform three basic actions using the stylus:

Tap—Lightly touch the screen to select or open an item. Lift the stylus after you tap an item. Tapping is equivalent to clicking an item with the mouse on your computer.

Drag—Place the point of the stylus on the screen and drag an item across the screen without lifting the stylus until you have completed the selection. Dragging is equivalent to dragging with the left mouse button pressed on your computer.

Tap and hold—Hold the stylus pointer on an item for a short time until a menu displays. Tapping and holding is equivalent to right-clicking your computer mouse button. When you tap and hold, a circle of red dots appears around the stylus to indicate that the menu will soon pop up.

Setting the Date and Time

When you turn on your iPAQ Pocket PC for the first time, you are requested to select your time zone. After setting the time zone, you still need to set the time and date on your unit. All three settings are located in the Clock Settings screen and can be set at the same time.

Note: By default, the time on the iPAQ Pocket PC is synchronized with your computer each time the two devices connect using ActiveSync.

Setting the Time for Home and Locations You Are Visiting

From the Start menu, tap Settings > System tab > Clock icon.

Shortcut: From the Today screen, tap the Clock icon to set the time.

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Getting to Know Your iPAQ Pocket PC

Shortcut: You can also adjust the time by moving the hands of the clock with the stylus.

Setting the Date

Shortcut: From the Today screen, tap the Clock icon to set the date.

You need to reset your time zone, time, and date if:

• The location time (Home or Visiting) needs to be changed.
  
• All power to the iPAQ Pocket PC is lost, which removes all saved settings.
  
• You perform a full reset of your iPAQ Pocket PC.
  Shortcut: From the Today screen, tap the Clock icon to set the time zone, time, and date.
  

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Getting to Know Your iPAQ Pocket PC

Entering Owner Information

You can personalize your iPAQ Pocket PC by entering owner information. To enter owner information:

Shortcut: From the Today screen, tap Tap here to set owner information.

Note: If you prefer, you can use Letter Recognizer, Microsoft Transcriber, or Block Recognizer to input information. Refer to Chapter 5, “Learning Input Methods,” for more information.

Resetting the Unit

Performing a Normal Reset

A normal reset is sometimes referred to as a “soft reset.” A normal reset stops all running applications, but does not erase any programs or saved data.

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Getting to Know Your iPAQ Pocket PC

To perform a normal reset:

Performing a Full Reset

A full reset is sometimes referred to as a “hard reset.” Perform a full reset when you want to clear all settings, programs, and data from RAM.

To perform a full reset:

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Getting to Know Your iPAQ Pocket PC

Aligning the Screen

When the iPAQ Pocket PC is turned on for the first time, you are guided through a screen alignment process. You must realign your screen if:

• The Pocket PC does not respond accurately to your taps.
  
• You perform a full reset of your Pocket PC.
  

To realign the iPAQ Pocket PC screen:

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Getting to Know Your iPAQ Pocket PC

Routine Care

To keep your iPAQ Pocket PC in good condition and working properly, follow these guidelines:

• Keep your Pocket PC away from excessive moisture and temperature extremes.
  
• Do not expose your Pocket PC to liquids or precipitation.
  
• Do not place anything on top of your Pocket PC to prevent damage to the screen.
  
• Clean your Pocket PC by wiping the screen and the exterior with a soft, damp cloth lightly moistened only with water.
  
• Avoid exposing your Pocket PC to direct sunlight or strong ultraviolet light for extended periods of time.
  
• Avoid scratching the surface of the screen and banging it against hard objects.
  
• Use only the stylus that comes with your Pocket PC or an approved replacement on the screen to prevent scratching it.
  

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2

Using ActiveSync

You can use Microsoft ActiveSync to:

• Synchronize information between your iPAQ Pocket PC and up to two computers or one server so that you have the latest information in all locations.
  
• Change synchronization settings and the synchronization schedule.
  
• Copy files between your device and computer.
  
• Install applications on your iPAQ Pocket PC.
  
• Back up and restore device information.
  
• Synchronize links.
  
• Send and receive e-mail.
  
• Request meetings.
  

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Using ActiveSync

Connecting to a Computer

Connect your iPAQ Pocket PC to your computer using Microsoft ActiveSync and the desktop cradle, a wireless infrared connection, or Bluetooth. For more information on using ActiveSync with Bluetooth, refer to Chapter 8, “Using Bluetooth.”

Note: When using Microsoft ActiveSync to synchronize e-mail on your computer with your iPAQ Pocket PC, you must have Microsoft Outlook 98 or later installed on your computer. If you do not have Outlook, install the Microsoft Outlook 2002 software from the CD. Microsoft Outlook Express will not work with the iPAQ Pocket PC and ActiveSync.

Installing ActiveSync

To install Microsoft ActiveSync on your computer:

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Using ActiveSync

Synchronizing with Your Computer

After you have installed ActiveSync, you can:

• Create partnerships that enable you to synchronize information with up to two computers.
  
• Select information to be synchronized with your iPAQ Pocket PC (for example, Contacts, Calendar, Inbox, Tasks, Favorites, Files, Notes, and AvantGo).
  

Note: When you synchronize files, you can drag and drop the selected files from your computer to the synchronized folder on your iPAQ Pocket PC. If you named your device “PC1” when you created your partnership, then the synchronized folder is named “PC1.” When you synchronize, the files move to and from your iPAQ Pocket PC.

Using the Serial Infrared (IR) Connection

As an alternative to using the desktop cradle, you can synchronize your iPAQ Pocket PC and your computer using an infrared connection if you have an infrared port or an infrared USB adapter installed on your computer. The infrared connection option works only on computers that have Microsoft Windows 98SE, Me, 2000, or XP operating systems installed.

To set up an infrared connection to a computer:

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Using ActiveSync

Changing Synchronization Settings

You can modify your synchronization settings for Microsoft ActiveSync to:

• Change when your iPAQ Pocket PC synchronizes with your computer or server.
  
• Change the type of connection from your iPAQ Pocket PC to your computer (for example, serial, USB, infrared connections).
  
• Select the files and information to synchronize with your computer.
  
• Select the files and information you do not want to synchronize with your computer (for example, e-mail attachments).
  
• Determine how conflicts between information on your iPAQ Pocket PC and information on your computer are handled.
  

To change synchronization settings:

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Using ActiveSync

Copying Files

You can copy files to and from your computer using Explore in ActiveSync and Windows Explorer.

To copy files:

Note: You cannot copy preinstalled files or system files.

Note: Move your files directly into My Documents on your iPAQ Pocket PC (or into a folder inside My Documents), so the applications on your iPAQ Pocket PC can locate them.

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Using ActiveSync

Installing Programs

To install programs on your iPAQ Pocket PC from your computer using ActiveSync:

Backing up and Restoring

To help reduce the chance of losing information, you should back up information to your computer regularly. For more information on backing up and restoring information using Microsoft ActiveSync, refer to “Backing Up Information” in Chapter 4.

Synchronizing Links

You can synchronize links to Web sites from your Favorites list on your computer to view them offline with Pocket Internet Explorer.

If you select “Favorites” as an information type to be synchronized, ActiveSync copies your mobile favorite to your Pocket PC the next time you synchronize.

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Using ActiveSync

Sending and Receiving E-mail

You can send and receive e-mail messages by synchronizing your iPAQ Pocket PC with your computer using ActiveSync. If you are using ActiveSync to send and receive e-mail messages, the name of the folder you are using is displayed at the bottom of the screen. For more information on sending and receiving e-mail using ActiveSync, from the Start menu, tap Help > Inbox.

Requesting Meetings

You can schedule a meeting and send a meeting request through ActiveSync. For more information, from the Start menu, tap

Help > Calendar.

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3

Managing the Battery

Installing the Battery

The Pocket PC has a small internal backup battery that allows you to change the main battery without losing RAM data (user-installed programs and data) as long as it is replaced immediately.

It is recommended that you fully charge the iPAQ Pocket PC battery before setting up the unit, and recharge regularly. Your Pocket PC uses some power to maintain files in RAM and the clock. While working at your desk, keep the Pocket PC and Charger Adapter connected through the desktop cradle. When you travel, it is recommended that you carry the AC Adapter, Charger Adapter plug, or an optional spare battery with you. Your iPAQ Pocket PC is shipped with the battery partially charged.

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Managing the Battery

Installing the Battery in the h4100 Model

To install the removable/rechargeable battery in the HP iPAQ Pocket PC h4100 series:

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Managing the Battery

Note: Ensure the large battery label is visible when the battery is installed.

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Managing the Battery

Note: If the battery is not fully charged, you must connect the AC Adapter to the Pocket PC to fully charge it before continuing. It takes about four hours to fully charge the battery.

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Managing the Battery

Installing the Battery in the h4300 Model

To install the removable/rechargeable battery in the HP iPAQ Pocket PC h4300 series:

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Managing the Battery

Note: Ensure the large battery label is visible when the battery is installed.

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Managing the Battery

Note: If the battery is not fully charged, you must connect the AC Adapter to the Pocket PC to fully charge it before continuing. It takes up to four hours to fully charge the battery.

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Managing the Battery

Removing the Battery

Removing the Battery from the h4100 Model

To remove the battery from the iPAQ Pocket PC h4100 series:

You do not need to reinstall applications and data installed in the iPAQ File Store folder because they are saved in nonvolatile memory.

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Managing the Battery

Removing the Battery from the h4300 Model

To remove the battery from the iPAQ Pocket PC h4300 series, remove the battery cover, place your thumb in the recess 1, then lift the left side of the battery 2 and pull it out 3.

You do not need to reinstall applications and data installed in the iPAQ File Store folder because they are saved in nonvolatile memory.

Charging the Battery

Battery Saving Tip: Leave your iPAQ Pocket PC connected to AC power at all times when you’re not using it.

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Managing the Battery

Charging with the AC Adapter

The standard AC Adapter works in any household outlet. You can also purchase one that works in your vehicle’s cigarette lighter or a 12-volt power outlet.

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Managing the Battery

Charging with the Desktop Cradle and AC Adapter

Use the Desktop Cradle to:

• Charge the iPAQ Pocket PC.
  
• Synchronize the Pocket PC with your computer. (For information on synchronizing, refer to Chapter 2, “Using ActiveSync.”)
  

To charge the iPAQ Pocket PC using the desktop cradle:

Note: The amber charge light on the iPAQ Pocket PC blinks while the battery is recharging and turns solid (nonblinking) when the battery is fully charged.

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Managing the Battery

Charging a Spare Battery

Battery Saving Tip: To ensure you always have battery power available, invest in an extra Standard Battery or Extended Battery. These batteries can be charged in the Desktop Cradle. To purchase an extra battery, refer to the HP Web site at www.hp.com/products/pocketpc.

To charge an extra battery in the Desktop Cradle:

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Managing the Battery

Changing the Backlight Settings

To change the backlight settings in order to conserve more battery power:

Shortcut: Press Application Button 4 (iTask), then tap the

Light bulb icon.

Changing the Wireless LAN Power Saving Modes

To change Wireless LAN (WLAN) power saving modes:

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Managing the Battery

Note: The Extended power saving mode is not recommended if Bluetooth is also on.

Disabling the Application Buttons

Pressing the Application Buttons on your iPAQ Pocket PC will turn your device on by default.

Battery Saving Tip: To reduce incidence of accidentally powering on the iPAQ Pocket PC, you may choose to disable the Application and Record Buttons Auto Power On feature.

To disable the Auto Power On function of the Application Buttons or the Record Button:

Note: If you disable the Auto Power On feature for the Application Buttons, the Power Button still turns the unit on. Once the unit is turned on, all buttons will function according to their programmed functions.

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Managing the Battery

Manually Monitoring the Battery

To manually monitor the battery power:

Battery Saving Tip: Tap Start > Settings > System tab > Power >

Control tab, then tap the On battery power checkbox and set it to turn your iPAQ Pocket PC off after a short time of not being used.

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4

Learning the Basics

Using the Today Screen

When you first turn on your iPAQ Pocket PC, the Today screen displays. You can also display it by tapping Start, and Today. Use the Today screen to view:

• Owner information
  
• Upcoming appointments
  
• Unread and unsent messages
  
• Tasks that need to be completed
  

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Learning the Basics

Navigation Bar and Command Bar

The Navigation bar is located at the top of the screen. It displays the active program and current time, and allows you to close screens. Use the Start menu to select a program.

Within each program, use the Command bar located at the bottom of the screen to perform tasks. Tap New to create a new item in the current program.

New button

Input panel button

Menu Buttons actions

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Learning the Basics

Status Icons

You may see the following status icons displayed on the Navigation bar or Command bar. Tap the icon on the screen to view more information related to the item.

Active connection to computer or wireless network. Inactive connection to computer or wireless network. Microsoft ActiveSync is synchronizing.

Speaker is on.

Speaker is off.

iPAQ Pocket PC is connected with the desktop cradle. This icon appears only when there is an active connection.

Bluetooth power-on/off icon. When the Bluetooth icon is blue, Bluetooth is active. When the Bluetooth icon is grayed with a red X, Bluetooth is inactive.

Pop-Up Menus

Pop-up menus allow you to quickly perform an action. Use the pop-up menu to cut, copy, rename, and delete an item, also send an e-mail or send a file to another device.

To access a pop-up menu, tap and hold the stylus on the item on which you want to perform the action. When the menu appears, tap the desired action, or tap anywhere outside the menu to close it without performing an action.

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Learning the Basics

Tap and hold to display the pop-up menu. Tap the action you want.

Tap outside the menu to close it without performing an action.

From the Today screen, you can create new information, including:

• Appointments
  
• Contacts
  
• Messages
  
• Excel Workbook
  
• Notes
  
• Tasks
  
• Word documents
  

1. Tap

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Learning the Basics

Customizing the Today Screen

From the Settings Today screen, you can:

• Add a picture as the background.
  
• Select the information that appears on the Today screen.
  
• Set the order of the information.
  
• Set when to see the Today screen.
  

1. Tap , or from the Start menu, tap Settings > Today.

2. Select Use this picture as the background checkbox.

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Learning the Basics

Note: You cannot change the placement of the Date on the Today screen.

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Learning the Basics

Using Applications

Opening Applications

Open any application on your iPAQ Pocket PC from the

Start menu.

Note: You can also open an application by assigning it to an Application Button. To assign Application Buttons, from the

Today screen, tap Start > Settings > Buttons.

To open an application:

Minimizing Applications

To minimize an open application, tap the x at the top right of the screen.

Closing Applications

Applications automatically close based on available memory. However, if your iPAQ Pocket PC is running slowly, you can close applications using iTask or by manually closing them.

Closing with iTask

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Learning the Basics

Closing Manually

Note: To bring a currently running program to the foreground, tap Activate.

Installing Applications

Install applications on your iPAQ Pocket PC from your:

• Computer by using Microsoft ActiveSync.
  
• iPAQ Pocket PC if the application file has a .cab extension.
  
• iPAQ Pocket PC or your computer by copying an application file that has an .exe or .cef extension.
  

When installing applications, look for the correct version for your iPAQ model or Pocket PC 2003.

• Follow the instructions provided with the application and by the installation Wizard to install applications from your computer.
  
• Tap the application file in File Explorer on your iPAQ Pocket PC and follow the instructions on the installation Wizard to install applications on your Pocket PC.
  

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Learning the Basics

Using iPAQ Image Zone

Using iPAQ Image Zone, you can:

• View pictures stored on your iPAQ Pocket PC or on a storage card
  
• Record sounds with pictures
  
• View a slideshow
  
• Print pictures
  

Viewing Pictures

1. From the Start menu, tap Programs > iPAQ Image Zone.

Note: The viewer opens in Browse mode by default. Browse mode displays thumbnail view of the pictures in the current folder.

To view images in a different folder:

Viewing a Picture Full-Screen

To view a picture full-screen, and to be able to zoom in or out:

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Learning the Basics

Recording Sound With a Picture

You can record sound for each picture. When the picture is displayed, the associated sound is played. Pictures with sound have a speaker icon in their thumbnails.

To add sound to a picture:

To change audio options:

Viewing a Slideshow

You can view a slideshow of the images in the current folder. To start the slideshow, tap View > Slideshow.

During the slideshow, tap anywhere on the screen to display the on-screen controls which you can use to move forward or backward through the slides, or to end the slideshow. You can also use the Navigation Buttons to move forward or backward through the slides.

You can control display options such as:

• Sequence
  
• Delay
  
• Rotation
  
• Transition Effect
  

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Learning the Basics

To change slideshow settings:

Printing Pictures

You can print pictures from iPAQ Image Zone if HP Mobile Printing has been installed from the Companion CD. To print a picture:

Note: For more information on using iPAQ Image Zone, tap

Backing Up Information

Use iPAQ Backup or Microsoft ActiveSync Backup to back up and restore information on your iPAQ Pocket PC.

Note: iPAQ Backup is already installed on the iPAQ Pocket PC. You must install ActiveSync on your computer before using ActiveSync Backup.

To help reduce the chance of losing information, you should back up information on a regular schedule.

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Learning the Basics

Backup/Restore using iPAQ Backup iPAQ Backup saves your data in a backup file. You may designate a file name and a location for the file to be saved. iPAQ Backup backs up to a memory card, main memory, or the iPAQ File Store folder. Close all programs on your iPAQ Pocket PC before backing up or restoring your information.

To backup/restore using iPAQ Backup:

1. Tap , or from the Start menu, tap Programs > iPAQ Backup.

Backup/Restore Using ActiveSync

Close all programs on your iPAQ Pocket PC before backing up or restoring your information.

To backup/restore using ActiveSync:

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Learning the Basics

Using iPAQ File Store Folder

You can install programs and save files to the iPAQ File Store folder, which is accessed from File Explorer on your iPAQ Pocket PC.

Programs and files stored in iPAQ File Store are held in ROM and are saved if you perform a full reset of your iPAQ Pocket PC or if the battery discharges completely.

To save to iPAQ File Store:

Note: Before saving files to the iPAQ File Store folder, it is a good idea to determine how much memory is available in the folder. To view the amount of memory, from the Start menu, tap Settings >

System tab > Memory > Storage Card tab, then select iPAQ File Store from the drop down menu.

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5

Learning Input Methods

Using Input Software

To input information to your Pocket PC, you can tap the on-screen keyboard or write with the Letter Recognizer, Microsoft Transcriber, or Block Recognizer in any application. On the HP iPAQ Pocket PC h4300 Series, the integrated keyboard can also be used to input information. You can use the stylus to draw and write on the screen in the Notes application and from any Notes tab in the Calendar, Contacts, and Tasks applications.

Changing Word Suggestion Options

As you type or write, the Pocket PC suggests words for you in a box above the keyboard, Letter Recognizer, or Block Recognizer, but not in the Transcriber.

You determine:

• If words are suggested.
  
• The number of letters you enter before a word is suggested.
  
• The number of words that are suggested per entry.
  

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Learning Input Methods

To change settings for word suggestions:

t

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Learning Input Methods

5. Tap OK.

Note: If you do not want any words suggested, remove the checkmark by tapping the checkbox next to Suggest Words When Entering Text.

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Learning Input Methods

Using the On-Screen Keyboard

Use the stylus to tap letters, numbers, and symbols on the on-screen keyboard to enter typed text directly onto the screen.

2. Tap Keyboard to display a keyboard on the screen.

Note: To see symbols, tap the 123 or Shift key.

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Learning Input Methods

Writing with the Stylus and the Letter Recognizer

Use the stylus and Letter Recognizer to write letters, numbers, and symbols on the screen. Create words and sentences by writing in uppercase (ABC), lowercase (abc), and symbols (123) as instructed here.

To write with the stylus and Letter Recognizer:

What you write will be converted to text.

Note: A question mark within a program indicates a Help file.

Note: For the Letter Recognizer to work effectively, write characters between the dashed line and baseline.

• If you are writing a letter like “p,” write the top portion within the dashed line and baseline, and the tail portion below the baseline.
  
• If you writing a letter like “b,” write the bottom portion within the dashed line and baseline, and the top portion above the dashed line.
  

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Learning Input Methods

Writing with the Stylus and Microsoft Transcriber

Use the stylus and Microsoft Transcriber to write words, letters, numbers, and symbols anywhere on the screen.

Note: To “teach” Transcriber your style of writing, tap on the “a” icon at the bottom of the screen to display the Letter Shapes screen and follow the instructions.

Writing with the Stylus and Block Recognizer

Write letters, numbers, and symbols using the stylus and Block Recognizer. Create words and sentences by writing letters and numbers in specific areas.

Note: For online Help, tap the ?

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Learning Input Methods

Drawing and Writing on the Screen

Use the stylus as a pen to draw and write on the screen in the Notes program or from the Notes tab in Calendar, Contacts, or Tasks.

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Learning Input Methods

Converting Writing to Text

You can convert your writing to text when you write with the stylus in the Notes program or from the Notes tab in:

• Calendar
  
• Contacts
  
• Tasks
  

To convert writing to text:

Note: To convert a particular word or phrase, highlight it before you tap Recognize. If a word is not recognized, it will not be converted.

5. Tap OK.

Using the Integrated Keyboard (HP iPAQ Pocket PC h4300 Series only)

Your HP iPAQ Pocket PC h4300 Series comes with an integrated keyboard for convenient data input. It includes a handy backlight feature for enhanced visibility in low light.

Note: If the on-screen keyboard is displayed, press any key on the integrated keyboard to minimize it.

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Learning Input Methods

Configuring the Keyboard

You can configure several features on the integrated keyboard. To customize your keyboard:

Note: Changing the keyboard repeat rate controls also affects the same settings for the Application Buttons and 5-Way Navigation Button.

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Learning Input Methods

Special Key Features

The integrated keyboard takes advantage of several special features to make using a small keyboard easier.

“Sticky” Keys

The integrated keyboard uses a “Sticky Key” feature for the Shift, Menu, and Fn keys (known as “key modifiers”). This means that when you enter a number or symbol requiring a combination of keys to be pressed, the key modifier will stay engaged until you press the second key. It is not necessary to press both keys at the same time.

Special Keys

There are several keys on the integrated keyboard that, when used in combination with other keys, make it easier to navigate the keyboard or have special modifier capabilities.

Key

+

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Learning Input Methods

Note: To type a backslash (\) on the integrated keyboard, first press Fn + P to create a forward slash (/), then the Symbol key to modify it as necessary. Refer to the “Symbol Key” section below for more information on modifying characters.

Symbol Key

To add a special character using the Symbol key, type the related character first, then press the Symbol key. Continue pressing the Symbol key until you reach the special character you are looking for. If you want to modify an existing character on a document, move the cursor to the right of the character you want to change, then press the Symbol key until the special character you want to replace the original with is reached.

Refer to the table below for a list of special characters.

Original Character

Modified Character

a

à á â ä å a ã a æ

A

c

C

d

D

e

E

i

I

À Á Â Ä Å A Ã A Æ

ç c c ©

Ç C C © ð

Ð è é ê ë e È É Ê Ë E ì í î ï

Ì Í Î Ï

(Continued)

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Learning Input Methods

l

l

L

L

n

ñ

N

Ñ

o

ò ó ô õ ö o ø œ

O

Ò Ó Ô Õ Ö O Ø Œ

p

þ ¶

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(Continued)

User’s Guide

5–12

Learning Input Methods

/

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User’s Guide

5–13

Learning Input Methods

Function Keys

The integrated keyboard keys perform additional functions when pressed in the combinations indicated.

Keystroke Combination Action

Shift + any letter key

Enters capital letter

Fn + Shift

Shift lock on/off

Fn + any key Enters function characters on key (indicated in blue)

Fn + right Navigation Button Highlights area to the right of the cursor Fn + left Navigation Button Highlights area to the left of the cursor Fn + up Navigation Button Highlights area from the cursor to one row above the cursor Fn + down Navigation Button Highlights area from the cursor to one row below the cursor

Note: The stylus can be used to select text or scroll through the displayed page.

User’s Guide

5–14

Learning Input Methods

Menu Key Functions

The Menu key is application- and context-sensitive. It pulls up a menu specific to what you are doing. Not all applications support functions for the Menu key. The following table shows some examples of how Pocket Word use the Menu key when text is selected. Different menu options are shown if no text is selected.

Keyboard Layout

User’s Guide

5–15

Learning Input Methods

User’s Guide

5–16

Learning Input Methods

User’s Guide

5–17

6

Expansion Cards

You can expand the memory and connectivity of your iPAQ Pocket PC. Use optional expansion cards for:

• Adding functionality such as a an SDIO camera
  
• Expanding the memory of your iPAQ Pocket PC
  
• Viewing the content of memory cards (SD/MMC)
  

Note: Expansion cards must be purchased separately and are not included with your iPAQ Pocket PC.

To locate information about expansion cards, visit the following HP Web site: www.hp.com/products/pocketpc/options

User’s Guide

6–1

Expansion Cards

Installing a Secure Digital (SD) Expansion Card

To install a Secure Digital (SD) card into the expansion slot on the iPAQ Pocket PC:

User’s Guide

6–2

Expansion Cards

Removing a Secure Digital (SD) Expansion Card

To remove a Secure Digital (SD) expansion card from the expansion slot on the iPAQ Pocket PC:

CAUTION: SD cards must first be unlocked before removal.

Viewing the Content of Memory Cards

Use File Explorer to view the files that are located on your optional Secure Digital card.

User’s Guide

6–3

7

Connecting to the Internet

Use your iPAQ Pocket PC to connect to the Internet or your Work network.

To send and receive e-mail with Inbox and to view Web sites with Pocket Internet Explorer, you must set up a remote connection with devices such as a Secure Digital Input/Output (SDIO) modem card, ethernet card, or the wireless 802.11b internal radio. Another option is to use a Bluetooth-enabled device such as a phone or LAN Access point.

Note: Use of dial-up and wireless Internet, e-mail, corporate networks, and other wireless communications, such as Bluetooth-enabled devices, may require separately purchased additional hardware and other compatible equipment, in addition to a standard Wireless LAN (WLAN) infrastructure and a separately purchased service contract. Check with your service provider for availability and coverage in your area. Not all Web content may be available. Some Web content may require installation of additional software.

Note: For more information on this subject, refer to the Help file on your iPAQ Pocket PC by tapping Start > Help >

Connections.

User’s Guide

7–1

Connecting to the Internet

Connecting to a Private Network

Entering an Internet Address

With Pocket Internet Explorer and a connection to the Internet, you can view Web sites on your iPAQ Pocket PC by typing an address or Universal Resource Locator (URL) in the

Address bar.

Note: Web sites that use HTML 4.0, DHTML, animated GIF images, and Java applets may not work correctly in Pocket Internet Explorer without additional software.

To enter an Internet address (URL) on your iPAQ Pocket PC:

1. From the Start menu, tap Internet Explorer > Address Bar.

Note: If the Address Bar is not visible, tap the View tab > Address Bar to turn it on.

User’s Guide

7–2

Connecting to the Internet

Using a Favorites List

With Pocket Internet Explorer and a connection to the Internet, you can view Web sites on your iPAQ Pocket PC by selecting one from your Favorites list.

To select a Web site from your Favorites list:

User’s Guide

7–3

8

Using Bluetooth

Your iPAQ Pocket PC comes with built-in Bluetooth technology that allows short-range connections and provides fast, reliable, and secure wireless communication.

With Bluetooth powered on, you can send information or perform the following tasks wirelessly between two Bluetooth devices, within a range of approximately 10 meters (30 feet):

• Exchange contacts, calendar items, and tasks
  
• Send or exchange business cards
  
• Transfer files
  
• Synchronize with a computer through an ActiveSync connection
  
• Partner with a Bluetooth-enabled cell phone and use the cell phone as a wireless modem
  
• Connect to other Bluetooth devices (Virtual COM port)
  
• Print to a Bluetooth printer
  

User’s Guide

8–1

Using Bluetooth

Note: Use of dial-up and wireless Internet, e-mail, corporate networks, and other wireless communications, such as Bluetooth-enabled devices, may require separately purchased additional hardware and other compatible equipment, in addition to a standard Wireless LAN (WLAN) infrastructure and a separately purchased service contract. Check with your service provider for availability and coverage in your area. Not all Web content may be available. Some Web content may require installation of additional software.

Getting Acquainted with Bluetooth

Before you start using Bluetooth to establish wireless connections, take a few minutes and familiarize yourself with:

• Terms used in this chapter
  
• Supported Services
  
• Bluetooth Settings
  
• Bluetooth Manager
  

Note: For more detailed help, refer to the Help files installed on your iPAQ Pocket PC. From the Start menu, tap Help >

Bluetooth.

User’s Guide

8–2

Using Bluetooth

Understanding Terms

The following Bluetooth terms are used throughout this chapter.

The Term... Means...

User’s Guide

8–3

Using Bluetooth

Supported Services

The functions that Bluetooth supports are called services. You can communicate only with Bluetooth devices that support at least one of the following services:

• BPP (Basic Printer profile)
  
• DUN (Dial-up Networking profile)
  
• FAX
  
• FTP (File Transfer profile)
  
• GAP (Generic Access profile)
  
• HCRP (Hard Cable Replacement profile)
  
• LAP (LAN Access profile)
  
• OBEX (Object Exchange profile)
  
• OPP (Object Push profile)
  
• PAN (Personal Area Network profile)
  
• SPP (Serial Port profile)
  
• ActiveSync (Uses SPP to connect to ActiveSync on a computer)
  

Working with Bluetooth Settings

From the tabs in Bluetooth Settings, you can:

• Turn Bluetooth on and off
  
• Enter or change your iPAQ Pocket PC Bluetooth name
  
• Set your connection preferences
  
• Enable Bluetooth services
  
• Specify security settings
  
• Define settings for sharing and connecting
  

User’s Guide

8–4

Using Bluetooth

• Select a user profile
  
• View software and port information
  

Use the arrows to the right to scroll through the tabs.

Opening Bluetooth Settings

To turn on Bluetooth from Bluetooth Settings:

When Bluetooth is turned on, the Bluetooth icon turns blue and the wireless indicator LED, located to the left of the power button, blinks blue or alternates between blinking blue and blinking green if the Wireless LAN is also turned on.

User’s Guide

8–5

Using Bluetooth

Tap the Turn off button to disable. When Bluetooth is turned off, the Bluetooth icon is grayed with a red X, and no incoming or outgoing connections are possible.

Battery Saving Tip: Turn Bluetooth off when you are not using it.

Setting Accessibility Properties

You can enter or change accessibility properties to define how your iPAQ Pocket PC interacts with other Bluetooth devices.

Entering a Device Name

The device name is what other devices see when they locate your device.

To enter a device name:

Allowing Connections

You can determine if all devices or only paired devices can connect to your iPAQ Pocket PC.

Allowing All Devices to Connect

User’s Guide

8–6

Using Bluetooth

Allowing Paired Devices to Connect

Paired devices share and exchange an internally generated Link Key before connecting. The Link Key is derived from a unique Bluetooth device address, a random number, and a user-defined passkey.

This feature allows only devices that you trust to connect to your iPAQ Pocket PC.

To allow paired devices to connect:

Allowing Others to Locate Your Device

You can allow other devices to search and locate your iPAQ Pocket PC.

Note: If another remote device has your device’s address, that device may be able to locate and connect to you even though you did not select for your device to be discovered.

To allow others to locate your device:

User’s Guide

8–7

Using Bluetooth

Enabling Bluetooth Services

You can select to enable certain services:

• Automatically when Bluetooth is activated
  
• When you permit the connection
  
• When a passkey or link key is correctly entered
  

You can use any of these security options when transferring files, creating a serial port connection, exchanging business card information, configuring dial-up networking, and joining a personal network.

Automatically Enabling Services

You can allow devices to connect without any authorization so that any time Bluetooth is on it is ready for connections. To automatically enable services:

User’s Guide

8–8

Using Bluetooth

Requiring Authorization to Access Services

If you elect to require authorization to access services, you must authorize each connection. Then, your iPAQ Pocket PC will always ask you if the connection should be permitted.

To require authorization to access services:

Secure Connections using a Passkey or Bond

To establish a secure connection with another device, you can use the passkey feature or an established bond. You can also add data encryption to this type of security.

A passkey is a code you enter to authenticate connections requested by other devices. The passkey must be known and used by both parties or the connection will not be allowed. To require a passkey or bond:

User’s Guide

8–9

Using Bluetooth

Setting a Shared Folder

You can determine the folder that other devices access when they connect to your iPAQ Pocket PC.

To select a shared folder:

4. Tap OK.

User’s Guide

8–10

Using Bluetooth

Understanding Profiles

Use profiles to quickly enable selected personal settings in multiple environments.

Creating a Profile

To create a profile:

User’s Guide

8–11

Using Bluetooth

Activating a Profile

When a new profile is created, you will need to activate it. To activate a profile after creating it:

Saving Bluetooth Configuration Settings in a Profile

To save the iPAQ Pocket PC Bluetooth configuration settings to any profile:

Note: Bluetooth must be turned on for changes to be saved.

User’s Guide

8–12

Using Bluetooth

Renaming a Profile

Deleting a Profile

Working with Bluetooth Manager

Use Bluetooth Manager to:

• Establish connections
  
• Display shortcuts
  
• Exchange business cards
  
• Control the on-screen display
  

User’s Guide

8–13

Using Bluetooth

Opening Bluetooth Manager

From the Today screen, tap the Bluetooth icon > Bluetooth Manager.

The first screen that displays is My Shortcuts.

Note: Opening Bluetooth Manager automatically turns on Bluetooth.

Locating and Selecting a Device

Several tasks require you to locate a device and connect to it. When you are required to locate a device, the Bluetooth browser assists by searching for your desired function that supports other Bluetooth devices.

Pairing Devices

You can pair devices so they must exchange a computer generated security key prior to each connection. The security key is also called a “Link Key.” It is generated from a unique Bluetooth device address, a random number, and a user-defined password. After two devices are paired, they have a trusted relationship with each other that can be verified using a link key. No additional input is needed from the user. Therefore, connections and activities can be performed between the paired devices without constant authorization from the user.

To pair devices:

User’s Guide

8–14

Using Bluetooth

Note: Some devices, such as mobile phones, need to be placed in a mode to accept a bond from another device. Refer to that device’s user instructions for more information.

Unpairing Devices

You can remove a paired relationship between devices.

User’s Guide

8–15

Using Bluetooth

Connecting to Other Devices

Use ActiveSync, serial and dial-up connections to communicate with other Bluetooth devices. Establish a partnership with a cell phone and set up the Bluetooth services it offers.

Identifying the Communications Port

You can identify the virtual COM ports used to create a serial port connection. You may need to identify these COM ports for activities such as printing.

Use the inbound COM port when other devices initiate a serial connection. Use the outbound COM port when you initiate a serial connection to another device.

To identify the communications port:

Establishing an ActiveSync Connection

You can set up an ActiveSync partnership with a

Bluetooth-enabled computer by first setting up your computer, then setting up your iPAQ Pocket PC.

If you own an HP Evo Notebook or Desktop computer, you can use the Bluetooth Multiport Module presinstalled on that computer with your iPAQ Pocket PC.

If you are using other Bluetooth modules or cards on your computer, refer to the Bluetooth Configuration Manager or Settings for similar setup procedures, then skip to “Setting Up an ActiveSync Partnership on Your iPAQ Pocket PC.”

User’s Guide

8–16

Using Bluetooth

Using the HP Bluetooth Multiport Module for Evo Notebooks and Desktops

User’s Guide

8–17

Using Bluetooth

User’s Guide

8–18

Using Bluetooth

Setting Up an ActiveSync Partnership on Your iPAQ Pocket PC

To establish an ActiveSync connection:

Note: Be sure the ActiveSync COM port setting on your computer is the same as the COM port setting used for Bluetooth on your computer.

User’s Guide

8–19

Using Bluetooth

Note: If you are setting up the ActiveSync partnership with an Evo Notebook or Desktop computer, select the name you typed in Step 7 of “Using the HP Bluetooth Multiport Module for Evo Notebooks and Desktops.”

.

Establishing a Serial Connection

Use the wireless Bluetooth serial port connection just as you would a physical serial cable connection. You must configure the application that will use the connection to the correct serial port. To establish a serial connection:

User’s Guide

8–20

Using Bluetooth

Dial-Up Networking

When you use dial-up networking (DUN), the remote device providing the dial-up networking service and the remote computer to which you are connecting must both have telephone access.

Devices that can provide dial-up networking include Bluetooth:

• Mobile phones
  
• Desktop computers
  
• Modems
  

Using Dial-Up Networking

To connect to a device that provides modem access:

Note: After you create the dial-up networking shortcut with a device, tap and hold the shortcut icon in the My Shortcuts tab of the Bluetooth Manager, and tap Connect.

Note: Some mobile phones require a bond between devices (see the section “Pairing Devices”).

User’s Guide

8–21

Using Bluetooth

To connect to the Internet and use Pocket Internet Explorer, you must first connect to a Bluetooth phone from Bluetooth Manager. To make this connection the default dial-up connection for Pocket Internet Explorer:

Note: The Bluetooth modem connection you created can be viewed only from the Bluetooth Settings on the Connections Task page.

Joining a Personal Area Network

Connect two or more Bluetooth devices to share files, collaborate or play multiplayer games.

To establish a Personal Area Network connection:

Establishing a Cell Phone Partnership

You can establish a partnership with a cell phone, then set up the Bluetooth services it offers.

To establish a cell phone partnership:

User’s Guide

8–22

Using Bluetooth

Working with Files

You can exchange information with a connected device and use the Bluetooth File Explorer to:

• Navigate through the directories.
  
• View files and folders.
  
• Create new folders.
  
• Send and receive files from a remote device.
  
• Delete and rename files on a remote device.
  

Creating a File Transfer Connection

Sending Files

Creating a Folder on a Remote Device

User’s Guide

8–23

Using Bluetooth

Receiving a File from a Remote Device

Deleting a File from a Remote Device

Using Business Card Exchange

Using the business card exchange, you can:

• Set up your own business card
  
• Send a business card to one or more devices
  
• Request a business card from one or more devices
  
• Exchange business cards with one or more devices
  

You must establish a default contact name to send or exchange business card information.

You must first specify your default business card on the

Information Exchange tab in Bluetooth Settings. This name becomes the default for business card transfers.

User’s Guide

8–24

Using Bluetooth

Setting Up Your Business Card Information

To set up your business card information:

User’s Guide

8–25

Using Bluetooth

Sending Business Cards

Requesting Business Cards

User’s Guide

8–26

Using Bluetooth

Exchanging Business Cards

You can exchange business card information with another device. If available, the device’s information will be sent directly into your Contacts list in Pocket Outlook.

To exchange business cards:

Opening a Connection

Viewing Connection Status

You can view:

• Connection’s name
  
• Device’s name
  
• Connection status
  
• Length of connection
  
• Signal strength
  

User’s Guide

8–27

Using Bluetooth

To view the connection status:

Closing a Connection

Viewing Connection Information

Working with Connections

You can create shortcuts to open and view status information for all connections.

Creating a Shortcut

Creating a shortcut to one or more services does not establish a connection. It only places a shortcut to that service on the

Shortcut tab of the Bluetooth Manager.

User’s Guide

8–28

Using Bluetooth

To create a shortcut:

Note: Paired devices are designated by a checkmark.

Deleting a Shortcut

Viewing Shortcuts

You can view shortcuts as icons or in a list format.

User’s Guide

8–29

9

Using the Wireless LAN

Getting Acquainted

Your iPAQ Pocket PC can connect to an 802.11b Wireless LAN (WLAN) or connect directly to other WLAN-enabled devices. With WLAN, you can:

• Access the Internet
  
• Send and receive e-mail
  
• Access corporate network information
  
• Use virtual private networks (VPN) for secure remote access
  
• Use hot spots for wireless connectivity
  

Note: Use of dial-up and wireless Internet, e-mail, corporate networks, and other wireless communications, such as Bluetooth-enabled devices, may require separately purchased additional hardware and other compatible equipment, in addition to a standard Wireless LAN (WLAN) infrastructure and a separately purchased service contract. Check with your service provider for availability and coverage in your area. Not all web content may be available. Some web content may require installation of additional software.

User’s Guide

9–1

Using the Wireless LAN

Learning the Terms

It is recommended that you become familiar with the following terms as you begin to use WLAN technology.

Term Definition

Hot spots Public or private areas where there is a wireless access point available.

SSID or Network Name SSID is the acronym for the service set identifier. This identification number uses a maximum number of 32 characters and is case sensitive.

Encryption (WEP) or IEEE 802.1X

A set of security services used to protect 802.11 networks from unauthorized access.

User’s Guide

9–2

Using the Wireless LAN

Getting Started with the Wireless LAN

Powering the WLAN On or Off

To use WLAN on your iPAQ Pocket PC, you need to turn on WLAN and set up your device.

To turn the WLAN on or off:

Shortcut: If you have enabled Wireless LAN using Start > iPAQ Wireless, from the Today screen, tap the Connections icon ( or ), then tap Turn Wireless On or Turn Wireless Off.

Note: Even though the indicator flashes to indicate WLAN is turned on, it does not necessarily mean a connection has been established with another device or access point.

If the WLAN is powered off, the WLAN icon will turn from green to orange.

User’s Guide

9–3

Using the Wireless LAN

Battery Saving Tip: Turn WLAN off when you are not using it. When WLAN is on, be sure one of the WLAN power saving modes is selected. Refer to “Changing the Wireless LAN Power Saving Modes” in Chapter 3, “Managing the Battery” for more information.

Note: Some Access Points and networks do not support one or more of the power saving modes that are available. If you cannot connect with a particular wireless network, try turning off the WLAN Power Save modes.

Automatically Connecting to a Network

User’s Guide

9–4

Using the Wireless LAN

Manually Entering New Network Settings

A wireless network can be added either when the network is detected (the Network Indicator icon is showing in the Navigation bar) or manually by entering setting information. To manually add a wireless network:

1. Be sure the WLAN is powered on.

Advanced tab > Network Card button > Wireless tab > Add New Settings.

3. Tap the General tab and enter a network name (SSID).

Note: If a network was detected in step 2, the SSID is automatically entered and cannot be changed.

Note: To determine whether authentication information is needed, see your network administrator.

User’s Guide

9–5

Using the Wireless LAN

Searching for Networks to Access

Networks that you have already configured are preferred networks and are listed in Wireless Networks. You can choose whether to connect only to preferred networks or to have your iPAQ Pocket PC search for and connect to any available network (preferred or not).

Note: If you check the Automatically connect to non-preferred networks checkbox, your iPAQ Pocket PC will detect any new networks and provide you the opportunity to configure them.

User’s Guide

9–6

Using the Wireless LAN

Managing Wireless Network Settings

Viewing or Editing a Wireless Network

To view or edit an existing or available wireless network:

Deleting a Wireless Network

To delete an existing or available wireless network:

User’s Guide

9–7

Using the Wireless LAN

Monitoring Signal Strength and Status

To view the signal strength between your iPAQ Pocket PC and access point WLAN connection:

Note: The Signal Strength icon will not be displayed if a connection is not present.

User’s Guide

9–8

Using the Wireless LAN

Working with Network Settings

Looking Up an IP Address

To find the IP address the wireless network is using:

User’s Guide

9–9

Using the Wireless LAN

Changing TCP/IP Settings

Note: Most Internet Service Providers (ISPs) and private networks now use dynamically-assigned IP addresses. You will not need to change TCP/IP settings unless your ISP or private network does not use dynamically-assigned IP addresses. If you are not sure, check with your network administrator.

To change TCP/IP Settings:

Note: If you are connecting to your ISP at home, tap The Internet. If you are connecting to a private network such as a corporate network at work, you should tap Work.

User’s Guide

9–10

Using the Wireless LAN

Changing DNS and WINS Settings

Note: Most Internet Service Providers (ISPs) and private networks now use dynamically-assigned IP addresses. You will not need to change DNS and WINS settings unless your ISP or private network does not use dynamically-assigned IP addresses. If you are not sure, check with your network administrator.

Servers that require an assigned IP address may also require a way to map computer names to IP addresses. Your iPAQ Pocket PC supports two name resolution options:

• DNS
  
• WINS
  

To change server settings:

Note: An alternate address may enable you to connect when the primary server is unavailable.

Note: If you are connecting to your ISP at home, tap The Internet. If you are connecting to a private network such as a corporate network at work, you should tap Work.

User’s Guide

9–11

Using the Wireless LAN

Setting Up VPN Server Connections

A VPN connection enables you to securely connect to servers, such as a corporate network, via the Internet. To set up a VPN server connection:

Note: For online Help for any screen in the New Connection wizard or while changing settings, tap the ?.

Changing VPN Server Connections

User’s Guide

9–12

Using the Wireless LAN

Note: If you selected PPTP in the previous screen, this step is skipped.

Note: If a domain name was not provided, you may be able to connect without entering one.

11. To change advanced settings, tap the Advanced button.

Note: You will not need to change advanced settings unless:

User’s Guide

9–13

Using the Wireless LAN

Starting VPN Server Connections

To start a connection through a VPN server, be sure the WLAN is powered on, then select the VPN network. Your iPAQ Pocket PC will automatically begin connecting.

Setting Up Proxy Server Settings

If you are connected to your ISP or private network during synchronization, your iPAQ Pocket PC should download proper proxy settings from your computer. If these settings are not on your computer or need to be changed, you will need to set them up manually. To set up proxy server settings:

User’s Guide

9–14

Using the Wireless LAN

WLAN Security Protocol Utilities

Your HP iPAQ Pocket PC supports the IEEE 802.1X standard for wireless encryption for customers whose network supports this feature. Contact your company’s IT Administrator to set up the following features.

802.1X Certificate Enroller

This utility allows you to request a user certificate from a certificate server. Once the certificate has been received and stored on your iPAQ Pocket PC, you can access the network using one of the 802.1X protocols. Refer to “Manually Entering New Network Settings” earlier in this chapter for information on selecting one of these protocols.

To retrieve a certificate:

Note: The enrollment tool is specifically designed to interact with Microsoft Certificate Servers. Alternate Certificate Authority servers will require a custom enrollment application which can be developed using the Embedded Visual C 4.0 tool and the Software Development Kit for Windows Mobile 2003-based Pocket PCs.

User’s Guide

9–15

Using the Wireless LAN

LEAP Registration Utility

Cisco LEAP is an 802.1X authentication protocol that uses a username and password pair to authenticate access by a wireless client to a wireless router.

Use of the LEAP registration utility is required to log on to a LEAP-authenticated network. Most of the other types of secure networks are set up automatically by the iPAQ WLAN connection software. However, accessing a LEAP-authenticated network requires initial registration using this utility. Once you have authenticated and accessed this type of network, a connection can take place automatically whenever you access the LEAP-authenticated network.

To register the LEAP utility:

User’s Guide

9–16

10

Troubleshooting

Use the following suggestions to troubleshoot problems with the iPAQ Pocket PC.

Common Problems

Problem Solution

I cannot see anything on the screen.

• Be sure the iPAQ Pocket PC is powered on.
  
• Be sure the iPAQ Pocket PC is connected to the AC Adapter and the Desktop Cradle.
  
• Reset the device by using the stylus to lightly press the Reset button.
  
• Remove and replace the battery.
  

I cannot keep my battery charged.

• Always keep the iPAQ Pocket PC connected to the AC Adapter when you are not using it.
  
• In the backlight settings, adjust the bar to a lower level to conserve more battery power.
  
• Turn off Bluetooth and Wireless LAN when not in use.
  

The backlight keeps turning off.

• In Backlight Settings, increase the amount of time the backlight stays on if not in use.
  
• Select the option to turn on the backlight when you touch the screen or push a button.
  

(Continued)

User’s Guide

10–1

Troubleshooting

Problem Solution

I want to travel with my iPAQ Pocket PC.

• Back up your information.
  
• Take a copy of your backup with you on a SD memory card.
  
• Disconnect all external devices.
  
• Take the AC Adapter and Charger Adapter with you.
  
• Keep your iPAQ Pocket PC in a protective case and keep it in your carry-on luggage.
  

I want to travel internationally with my iPAQ Pocket PC.

Be sure you have the plug adapter appropriate for the country you are visiting.

I want to turn off Bluetooth and Wireless LAN for air travel.

To turn off all wireless features, from the Today screen, tap Start > iPAQ Wireless. Then tap the orange icon to the left of All wireless features OFF.

I want to ship my iPAQ Pocket PC to a repair facility.

(Continued)

User’s Guide

10–2

Troubleshooting

Problem Solution

I cannot connect to a network.

• Be sure you have added the necessary server information.
  
• Be sure the network you are attempting to connect to is not busy.
  
• If you are using an SDIO Ethernet card, be sure the proper drivers for your card are installed.
  
• Be sure your user name and password are correct.
  
• Tap Start > Settings > Connections tab >
  Connections and check your connection settings. Tap OK when you are finished to save your changes.
  
• Be sure the WEP key is correct.
  
• Be sure the IP Address is correct.
  
• Be sure the hardware you are using with your iPAQ Pocket PC is properly configured and operational.
  
• Reset the device by using the stylus to lightly press the Reset button.
  

When I try to open the Inbox, I receive an error or the application hangs.

Limit the number of e-mail services you create.

I get an error when I try to record a note in Calendar or in Tasks.

Try using a more compressed recording format in Calendar or Tasks (8,000 Hz, Mono [8 KB/s] is the most compressed format available). To switch to a more compressed recording format, from the Today screen, tap Start >

Settings > Input > Options tab.

I want to see the current date.

I cannot see all my appointments.

Be sure the appointment you created is in the selected category.

(Continued)

User’s Guide

10–3

User’s Guide

10–4

Troubleshooting

ActiveSync

For more information on Microsoft ActiveSync, refer to Chapter 2, “Using ActiveSync.”

Problem Solution

I cannot connect to my computer using the Desktop Cradle.

• Be sure you have installed Microsoft ActiveSync 3.7 or higher on your host computer before connecting your iPAQ Pocket PC to it.
  
• Be sure your iPAQ Pocket PC is connected to the Desktop Cradle, and that the cradle is connected to your computer.
  
• Be sure your iPAQ Pocket PC is securely seated in the cradle and is making contact with the cradle connector.
  
• Be sure you are running Microsoft Windows 98SE, Me, 2000, or XP and that you have installed Microsoft ActiveSync 3.7 or a later version on your computer. Also be sure you are connecting directly to a USB port on your computer and not through a USB hub.
  
• Uninstall and reinstall ActiveSync.
  
• If you are running personal firewall software, try disabling it. If you are then able to synchronize, contact the software vendor to information on configuring the required exclusions to eliminate this problem.
  

I connected my iPAQ Pocket PC before installing Microsoft ActiveSync.

(Continued)

User’s Guide

10–5

Troubleshooting

Problem Solution

Microsoft ActiveSync cannot locate my iPAQ Pocket PC when I synchronize.

• Be sure the device is on.
  
• Be sure all cables are securely connected.
  
• Remove your iPAQ Pocket PC from the Universal Desktop Cradle or disconnect it from the Autosync Cable, power on the unit by pressing the Power button, then put it back in the synchronization cradle or connect it to the cable.
  
• Reset the device by using the stylus to lightly press the Reset button.
  
• Check Connection Settings in ActiveSync on your computer to ensure the communications port you are using is active.
  

I cannot open e-mail in the Inbox after I restore using Microsoft ActiveSync.

Use Microsoft ActiveSync to synchronize your iPAQ Pocket PC with your computer. For more information, refer to the “Synchronizing with Your Computer” section in Chapter 2.

I tried to synchronize a workbook and the file is unresolved in Microsoft ActiveSync.

Pocket Excel does not support all Excel formatting; therefore, Microsoft ActiveSync cannot synchronize the file.

User’s Guide

10–6

Troubleshooting

Expansion Cards

For more information on expansion cards, refer to Chapter 6, “Expansion Cards.”

Problem Solution

I cannot get my iPAQ Pocket PC to recognize the expansion card.

• Be sure you have firmly pushed the expansion card down into the iPAQ Pocket PC.
  
• Be sure you have inserted the appropriate card into the appropriate slot.
  
• Be sure any third party drivers are installed.
  

I cannot insert my card.

• Be sure the label is facing the front of the unit.
  
• Be sure you are not inserting the card at an angle.
  
• Be sure you insert the connection area first.
  

I cannot remove my SD card.

Push the SD card in to release the locking mechanism. The card will pop out slightly and can then be easily removed.

My iPAQ Pocket PC cannot recognize my card.

• Be sure you have loaded any drivers that came with the expansion card you purchased.
  
• Reset the device by using the stylus to lightly press the Reset button.
  

User’s Guide

10–7

Troubleshooting

Bluetooth

For more information on Bluetooth, refer to Chapter 8, “Using Bluetooth.”

Problem Solution

I cannot discover another device.

• Be sure Bluetooth is turned on.
  
• Move closer to the device.
  
• Be sure you have not limited your ability to see devices.
  
• Be sure the device you are attempting to connect to is on and allows access to being discovered by other devices.
  

I can see other devices, but I cannot connect or exchange data with them.

• Be sure Bluetooth is turned on.
  
• Move closer to the device.
  
• Be sure the other device has not restricted your access.
  
• Try initiating pairing from the other device. Some Bluetooth-enabled device can only initiate pairing and cannot respond to pairing requests from other devices.
  

Other devices cannot find or connect to my device.

• Be sure Bluetooth is turned on.
  
• Move closer to the device.
  
• Be sure you have not restricted other devices from finding yours.
  
• Check your Bluetooth settings to ensure you have allowed your device to be discovered and others to connect.
  

(Continued)

User’s Guide

10–8

Troubleshooting

Problem Solution

Other devices do not receive my correct business card information.

• Be sure you have correctly set up your business card information in Bluetooth Settings.
  
• Check Bluetooth Settings to be sure you have not restricted this function.
  

The iPAQ Pocket PC cannot find my Bluetooth- enabled Mobile phone.

• Be sure your mobile phone is in discoverable mode.
  
• Contact your mobile phone manufacturer and ask if there is a firmware upgrade.
  

User’s Guide

10–9

Troubleshooting

Wireless LAN

For more information on Wireless LAN, refer to Chapter 9, “Using the Wireless LAN.”

Problem Solution

I cannot connect to an access point.

• Be sure the WLAN is on.
  
• Be sure the device identified the network you want to connect to.
  
• Be sure you provided any necessary authentication keys if prompted by the system.
  
• Be sure your iPAQ Pocket PC is within range of the access point.
  

I am connected to an access point, but I cannot browse the Internet.

If the wireless network you are connected to connects to Work, the network may require a proxy. To set up the proxy:

I do not see my wireless network on my iPAQ Pocket PC.

Your wireless network could be a non-broadcasting network.

My data transfer rate is too low.

• If Bluetooth is on, turn it off.
  
• Turn off the Power Save modes for Wireless LAN. Refer to “Changing the Wireless LAN Power Saving Modes” in Chapter 3, “Managing the Battery” for more information.
  

(Continued)

User’s Guide

10–10

Troubleshooting

Problem Solution

I cannot connect to an available network that shows in the list of networks without a name.

It is likely that the network is a “hidden” or non-SSID broadcast network. You must know the network name (SSID) to be able to connect.

I cannot connect reliably to an available network or connections are frequently dropped.

• Be sure there is ample signal strength available in the area.
  
• If you are using one of the WLAN Power Save modes, try changing modes or turning off Power Save. Refer to “Changing the Wireless LAN Power Saving Modes” in Chapter 3, “Managing the Battery,” for more information.
  
• If you are using Extended Power Save mode, turn off Bluetooth.
  

User’s Guide

10–11

A

Regulatory Notices

Federal Communications Commission Notice

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna
  
• Increase the separation between the equipment and receiver
  
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
  
• Consult the dealer or an experienced radio or television technician for help
  

User’s Guide

A–1

Regulatory Notices

Modifications

The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the authority to operate the equipment.

Cables

Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.

Declaration of Conformity for products marked with the FCC logo—United States only

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

For questions regarding your product, contact: Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 Or, call 1-800-652-6672 For questions regarding this FCC declaration, contact: Hewlett-Packard Company P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 Or, call (281) 514-3333 To identify this product, refer to the Part, Series, or Model number found on the product.

User’s Guide

A–2

Regulatory Notices

Canadian Notice

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Avis Canadien

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

Japanese Notice

Korean Notice

User’s Guide

A–3

Regulatory Notices

European Union Notice

Products bearing the CE marking comply with the R&TTE Directive (1999/5/EC), EMC Directive (89/336/EEC), and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community. CE compliance of this computer is valid only if powered with an HP-provided CE marked AC Adapter.

Compliance with these directives implies conformity to the following European Norms (in parentheses are the equivalent international standards and regulations):

• EN 55022 (CISPR 22)—Electromagnetic Interference
  
• EN 55024 (IEC61000-4-2, 3, 4, 5, 6, 8, 11)—Electromagnetic Immunity
  
• EN61000-3-2 (IEC61000-3-2)—Power Line Harmonics
  
• EN61000-3-3 (IEC61000-3-3)—Power Line Flicker
  
• EN 60950 (IEC 60950)—Product Safety
  
• ETS 300 328-2—Technical requirements for 2.4 GHz radio equipment
  
• EN 301 489-1, -17—General EMC requirements for radio equipment
  

The IEEE 802.11b wireless LAN and Bluetooth functionality of this product may be used in the following EU, EU candidate, and EFTA countries: Austria, Belgium, Denmark, Estonia, Finland, Germany, Greece, Hungary, Iceland, Ireland, Italy, Liechtenstein, Lithuania, Luxemborg, Malta, Netherlands, Norway, Portugal, Slovenia, Spain, Sweden, Switzerland, and United Kingdom.

User’s Guide

A–4

Regulatory Notices

For IEEE 802.11b wireless LAN operation of this product, only a limited band is available in France (Channels 10, 11, 12, and 13 only). l'Autorité de régulation des télécommunications (ART) has special regulations for hotspots allowing other channels, too. Please check with ART (http://www.art-telecom.fr) on this for local rulings and for authorization.

Battery Warning

Because of the type of battery used in your iPAQ Pocket PC, follow local regulations regarding the safe disposal of the battery. Your vendor can advise you on local regulations, and/or the existence of any battery disposal programs in operation.

User’s Guide

A–5

Regulatory Notices

Equipment Warning

Airline Travel Notice

Use of electronic equipment aboard commercial aircraft is at the discretion of the airline.

Wireless Notices

In some environments, the use of wireless devices may be restricted. Such restrictions may apply aboard airplanes, in hospitals, near explosives, in hazardous locations, etc. If you are uncertain of the policy that applies to the use of this device, please ask for authorization to use it prior to turning it on.

User’s Guide

A–6

Regulatory Notices

U.S. Regulatory Wireless Notice

Canadian Regulatory Wireless Notice

Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

The term “IC:” before the certification/registration number only signifies that the Industry Canada technical specifications were met.

User’s Guide

A–7

Regulatory Notices

Brazilian Regulatory Wireless Notice

Este equipamento opera em caráter secundário, isto é, não tem direito a proteção contra interferência prejudicial, mesmo de estações do mesmo tipo, e não pode causar interferência a sistemas operando em caráter primário.

User’s Guide

A–8

B

Specifications

System Specifications

Note: Not all models described are available in all regions.

(Continued)

User’s Guide

B–1

Specifications

System Feature

Description

Bluetooth Class II device; typical 10 meters (30 feet) range Indicators 3-mode alarm notification: (Right LED) Flashing green LED, tone, pop-up message Charging: flashing amber LED

Charged: solid amber LED

(Left LED) Bluetooth active: flashing blue wireless indicator LED

WLAN active: flashing green wireless indicator LED Bluetooth and WLAN active: alternating flashing blue and green wireless indicator LED

Battery

h4100 Series: Removable/rechargeable 1000 mAh, 3.6 Volt, Lithium ion battery with internal backup battery to maintain data during main battery replacement. h4300 Series: Removable/rechargeable 1560 mAh, 3.6 Volt, Lithium ion battery with internal backup battery to maintain data during main battery replacement.

Physical Specifications

hp iPAQ h4100 Series

Length

Width

Depth

Weight

hp iPAQ h4300 Series

Length

Width

Depth

Weight

User’s Guide

B–2

Specifications

Operating Environment

User’s Guide

B–3